I made an order but selected the wrong payment method, how do I cancel the order?

Created by Aiman R, Modified on Tue, 22 Aug, 2023 at 5:50 PM by James Wong

Once you have realized that you selected the wrong payment gateway, you can click on the Back button and return to the payment selection page, provided that you have not already clicked on ‘PAY NOW’.

If you have already clicked on PAY NOW. Please contact our support via email/ticket to ensure that the payment has not been charged. Once you have verified that no payment has been made, you would have to place a new order as we cannot change the payment selection once an order is placed.

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