Handling fees payment details

Created by Aiman R, Modified on Tue, 22 Aug, 2023 at 5:50 PM by James Wong

With effect from 25th October 2011, the handling fee is now applicable for all online payments made via credit card, debit card, online banking, PayPal, cash card or charge cards. Please refer to the guidelines below for further details.


What is handling fees?
A handling fee is charged when payment is made through credit card, debit card, online banking, PayPal, cash card or charge cards. The fee is non-refundable.


Why was the fees introduced?
Throughout the years, we had invested substantially on expenditures and maintenance of online payment gateways to provide a wide selection of payment options to all of our users. As every payment transaction comes with a certain fee that varies from one payment method to another, handling fees are now applicable on all transactions, to subsidize the costs of our payment systems.


Which fees are applied to purchases?
Please take note that this fee is applicable per transaction when payment is made online through credit card, debit card, online banking, PayPal, cash card or charge cards.


NOTE: To check the handling fee associated with each payment gateway, click HERE

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