- OffGamers shall not be held responsible for the loss or damage of the Gift Card and any of the losses or damages suffered by the holder of the Gift Card that arise from or in connection with the loss or damage of the Gift Card.
- Any form of CD Key, Gift Card, Time Card, Expansion, Game Points, Pre-paid Card, Trial/Beta/Item Code, Game Key, Direct Top-Up purchased into the customer's account is neither refundable nor exchangeable.
- However, refund or exchange request in exceptional cases will be considered if the goods bought-in in any form of CD Key, Gift Card, Time Card, Expansion, Game Points, Pre-paid Card, Trial/Beta/Item Code, Game Key, Direct Top-Up is deemed faulty or damaged.
- The customer is required to submit a request to OffGamers.com within 6 months from the date of purchase on any faulty or damaged goods. Failure to do so will automatically forfeit the customer's right to make any refund or exchange.
- OffGamers reserves the right to amend any of the terms and conditions above without prior notice.
- Banking methods are non-refundable to the original payment source. The refund for these payment methods only to the Store credit.
- Online banking
- ATM/CDM
- Wire Transfer
- Bank Transfer
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